Government and critical infrastructure
Air-gapped deployment with keys and hosts you can audit.
Air-gapped deployment, FIPS crypto policy and signed offline updates for sites that cannot touch the internet.
How government teams use CoreCx.
Launch a new customer journey in a morning
Changing an IVR means a change request to the telephony vendor and a wait measured in weeks.
The visual journey designer lets a trained supervisor rebuild prompts, menus, business hours, queues and lookups without a developer.
Legacy PBX IVRs are script-based and vendor-maintained. CoreCx puts the journey in the hands of the business.
Floor screens that never leak a caller’s number
Wallboards on a shared floor expose caller numbers to everyone who walks past.
No raw caller numbers appear on any display or in stored history, and local users sign in with TOTP under roles and scope.
Most boards show whatever the feed carries. CoreCx strips personal data before it reaches the screen.
Catch toll fraud before the invoice arrives
Fraudulent international and premium-rate calls are discovered a month later on the carrier bill.
Twelve detectors plus custom rules watch the live call-detail feed and raise an alert within five minutes to SNMP, syslog or the SIEM.
Traditional call accounting reports after the fact. CoreCx detects during the cycle, with maker-checker control over every rule change.
Seven-year retention that survives the quantum era
Recordings kept until 2033 are encrypted with keys the vendor holds, using algorithms a quantum computer will break.
Every recording is sealed under its own key, wrapped with post-quantum cryptography by CoreSec KMS, and retained under the Compliance Recorder option with legal hold and WORM archive.
Competitors encrypt with vendor-held keys and classical algorithms, if at all. CoreCx uses customer-held, quantum-safe keys on every file.
Replay a 2019 call for the regulator in minutes
Old recordings sit in archive formats that only the original vendor can play.
A multi-tenant replay portal with stereo lanes, waveform, legal hold and an audit of every search and play, for as long as retention requires.
Legacy replay needs the legacy licence. CoreCx replays any migrated call from a modern browser.
Keys no vendor and no single employee can use
Encryption keys sit with the application vendor or with one administrator who could walk out with them.
The root secret is split between two custodians, every private key is sealed in an AES-256-GCM envelope, and the appliance exposes a single port.
HSM-centric products are expensive and still trust one operator. CoreCx is a software appliance with split custody and published limits.
The products behind it.
iFlux Contact Centre
An AI-ready contact centre that runs entirely on your infrastructure.
Learn moreiFlux Wallboard
Real-time visibility on every floor screen.
Learn moreiFlux CallTrack
Call accounting, cost intelligence and fraud management for regulated enterprises.
Learn moreiFlux Recorder
Multivendor call recording, compliance-grade and sealed the moment every call is written.
Learn moreWhat changes for you.
See how CoreCx works for government
Bring your requirements. We will map every line to a product and a setting.
Frequently asked questions about government
Can CoreCx run without any internet connection?
Yes. Installers, updates and AI models are delivered offline and signed.
How are hosts hardened?
CoreCx EL ships with FIPS crypto policy, SELinux enforcing and CIS Level 2 settings from first boot.