CoreCx HealthForce
CoreCx HealthForce answers patients for every hospital in the group, books and fills appointments, and turns everyday conversations into new revenue: health-screening packages, follow-up visits and timely payment. It runs on a model hosted inside the hospital, in the patient’s own language.
A virtual receptionist and revenue assistant for hospital groups.
A virtual receptionist for every branch
One assistant answers for the whole hospital chain around the clock: bookings, reschedules, cancellations, opening hours, doctor schedules and directions to the right branch.
Upselling that patients welcome
Offers the right health-screening packages, follow-up consultations and wellness programmes to the right patients, based on their visits, with consent and a cap on how often anyone is contacted.
Revenue recovery
Fewer no-shows through timely reminders, empty slots refilled from waiting lists, and outstanding bills followed up with a payment link.
What CoreCx HealthForce does for you
A virtual receptionist for every branch
One assistant answers for the whole hospital chain around the clock: bookings, reschedules, cancellations, opening hours, doctor schedules and directions to the right branch.
- 24/7 front desk
- Every branch, one assistant
- Bookings and reschedules
Upselling that patients welcome
Offers the right health-screening packages, follow-up consultations and wellness programmes to the right patients, based on their visits, with consent and a cap on how often anyone is contacted.
- Screening packages
- Follow-up visits
- Consent-based offers
Revenue recovery
Fewer no-shows through timely reminders, empty slots refilled from waiting lists, and outstanding bills followed up with a payment link.
- Fewer no-shows
- Slots refilled
- Bills followed up
Visibility across the group
See bookings made, packages sold and revenue influenced for each hospital and campaign, and hand any conversation to staff in one click.
- Revenue by branch
- Campaign results
- Staff takeover
Works with what you run
Built in, not bolted on
- Runs in the group’s cloud or on hospital servers
- Consent recorded before any offer is sent
- A cap on promotional contact per patient
- Every conversation logged for review
Where CoreCx HealthForce makes the difference
A virtual receptionist for every hospital in the group
Front desks across the chain are overloaded, patients wait on hold and calls after hours are lost.
CoreCx HealthForce answers patients for every branch around the clock, books and reschedules appointments, and sends each request to the right hospital.
Single-site booking tools stop at one hospital. HealthForce works across the whole group from one assistant.
Grow revenue from the patients you already have
Health-screening packages and follow-up visits depend on staff remembering to offer them.
HealthForce offers the right packages and follow-ups to the right patients based on their visits, with consent and a cap on how often anyone is contacted.
Mass campaigns annoy patients. HealthForce makes timely, relevant offers one patient at a time.
Recover revenue lost to no-shows and unpaid bills
Missed appointments leave empty slots, and outstanding bills are chased by hand.
Timely reminders cut no-shows, empty slots are refilled from waiting lists, and bills are followed up with a payment link.
Generic reminder tools only remind. HealthForce also refills the slot and follows up the payment.
See what else you can do with CoreCx
CoreCx AI Hub
Speech analytics, conversation intelligence and autonomous quality management, on-premise or in your own cloud.
Learn moreiFlux Contact Centre
An AI-ready contact centre that runs entirely on your infrastructure.
Learn moreiFlux Recorder
Multivendor call recording, compliance-grade and sealed the moment every call is written.
Learn morePut CoreCx HealthForce to work on your own infrastructure
A pilot against your real telephony, on your hardware, in days.
Frequently asked questions about CoreCx HealthForce
What does CoreCx HealthForce do?
CoreCx HealthForce answers patients for every hospital in the group, books and fills appointments, and turns everyday conversations into new revenue: health-screening packages, follow-up visits and timely payment. It runs on a model hosted inside the hospital, in the patient’s own language.
Can CoreCx HealthForce run on-premise or in your own cloud?
Both. Most customers install it on-premise from a signed offline bundle, with no internet connection needed. You can also bring your own cloud and run it in your own cloud subscription. Wherever it runs, it never sends your data back to CoreCx.
What does CoreCx HealthForce integrate with?
Hospital information system, Appointment and billing systems, Patient messaging channel, Payment links, Locally hosted language model.
How is CoreCx HealthForce secured?
Runs in the group’s cloud or on hospital servers. Consent recorded before any offer is sent. A cap on promotional contact per patient. Every conversation logged for review.